I.General Rules

- TG Stand-by Upgrading is the facility applicable in the “From…..To…..” basis at passenger contentment and satisfaction. There are two tables of the upgrading surcharges/fees shown in different currencies, varied by boarding point:

a.TG Stand-by Upgrading for sector(s) from Thailand where currency shown in THB (Thai Baht),

b.TG Stand-by Upgrading for other sectors except Thailand where currency show in different local Currency.

1. The stand-by upgrading can be requested after the original ticket has been issued.
2. The stand-by upgrading shall only be applied from
   - Economy class to Premium Economy class
   - Economy class to Business class
   - Premium Economy class to Business class
   - Business class to First class.

Note: The upgrading surcharge table shall be applicable at Check-in Counter of the boarding point on the Departure Date.

1. The stand-by upgrading charge facility is applicable to all TG document issued by using TG carrier Fares (both normal and/or special fares) provided that passenger is travelling on Thai operated Flight (TG 3 - digits flight number).

Note: Industry Discount, Agent Discount, ZED Fares, ROP Award Redemption and Barter tickets are not permitted.

1. The upgrading process shall be done at the boarding airport of the applicable sector upon check-in, subjected to seat available at the time of departure.
2. The upgrading facility is applicable to all journey types: One Way, Round Trip, Circle Trip, and Open Jaw.
3. The applicable charge table is permitted for one-way basis.
4. The surcharge level are quoted in accordance with an applicable local currency and based on the actual amount. Any other discount such as Child/Infant, Tour Conductor and Agent Discounts are not permitted.
5. Any additional taxes or surcharges incurred with the upgrading are on passenger expenses.
6. Mileage is earned on the original paid fares.
7. Refund is not applicable to the upgrading surcharges.

II. Privileges for stand-by upgrade

1. Baggage Allowance – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
2. Lounge Access – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
3. Meal Service – in accordance with the new class of service if the upgrading process is completed 2 hours prior to flight departure.

III.Stand-by upgrading surcharge/fee

1. Stand-by upgrade surcharge/ fee from Economy to Premium Economy Class
2. Stand-by upgrade surcharge/ fee from Economy to Business Class
3. Stand-by upgrade surcharge/ fee from Premium Economy to Business Class
4. Stand-by upgrade surcharge/ fee from Business to First Class