Service fees are payable in Thai Baht (THB) in Thailand. In all other countries, service fees are payable in USD, or the equivalent in local currency. Selected service fees can also be paid with miles. These service fees are applicable for change or re-credit requests to Award tickets or Award Certificates or Nominee Name changes
*Expired miles in any Award cannot be re-credited.
| Service fees for re-credit of ticketed Air Awards THAI and Star Alliance (Per Ticket) | |||
|---|---|---|---|
| THAI Award ticket within Thailand | THB 1,800 | USD $60 | - |
| Regional / International | THB 3,750 | USD $125 | 10,000 Miles |
| Intercontinental | THB 5,700 | USD $190 | 15,000 Miles |
| Service fees for Nominee Name Change (Per Name) | |||
|---|---|---|---|
| Pay at THAI | THB 5,700 | USD $190 | 20,000 Miles |
| Online Payment | - | - | 15,000 Miles |
| Stopover and Reservation Change fees | ||
|---|---|---|
| Stopover Fee (Per stopover) | THB 2,850 | USD $95 |
| Reservation Change Fee | ||
| THAI Air Award | ||
| Domestic routes in Thailand | THB 500 | USD $16 |
| International routes | ||
| Economy Class (X), Premium Economy | THB 2,500 | USD $85 |
| Royal Silk Class (I) and Royal First Class (O) | THB 3,500 | USD $120 |
| Star Alliance Air Award | ||
| All classes of service | THB 3,750 | USD $125 |
| Platinum and Gold Benefits | ||
|---|---|---|
Platinum and Gold 50% Ticket Redemption Request on THAI* (For Award Nominee travel only, no fee for member self) |
||
|
No fee | No fee |
|
THB 1,200 | USD $40 |
| Gold Complimentary Upgrade Request on THAI | ||
|
THB 1,800 | USD $60 |
|
THB 3,600 | USD $120 |
| *Subject to the number of entitlements gtranted/remaining under the current Gold and Platinum membership status. | ||
| No Show Fee for Award Tickets (Effective for Travels on and after 1 October 2025) | |||
|---|---|---|---|
| Flight Sector | Ticket Change + No Show Fee | Ticket Refund and Mileage Re-credit + No Show Fee | |
| Domestic (all classes) | THB 1,500 / USD 50 | THB 2,000 / USD 70 | – |
| Regional (all classes) | THB 5,000 / USD 170 | THB 6,000 / USD 200 | 20,000 miles |
| Intercontinental (all classes) | THB 8,000 / USD 265 | THB 9,000 / USD 300 | 30,000 miles |
| * Announced on 28 August 2025 * Note: Passengers who cancel their flights less than 24 hours prior to the scheduled departure time for international flights or less than 4 hours prior for domestic flights will be considered as no-shows and will be subject to the applicable no-show fee. |
|||
Ticket Issuing Fee
All THAI tickets issued online at thaiairways.com are not subject to ticketing fees. However, international Award tickets issued at all THAI ticketing offices worldwide and THAI Contact Centre in Bangkok are subject to ticketing fees.
Award travel departing from cities that are not available in the online redemption list or other THAI award tickets such as Star Alliance Award tickets, multi-city travel, backtracking, stop-over and open jaw itineraries etc., such tickets issued by a THAI ticketing office are also exempted from the ticketing service fees.
Ticket Issuing Fee
All THAI tickets issued online at thaiairways.com are not subject to ticketing fees. However, international Award tickets issued at all THAI ticketing offices worldwide and THAI Contact Centre in Bangkok are subject to ticketing fees.
From 18 January 2019 onwards, award travel departing from cities that are not available in the online redemption list or other THAI award tickets such as Star Alliance Award tickets, multi-city travel, backtracking, stop-over and open jaw itineraries etc., such tickets issued by a THAI ticketing office are also exempted from the ticketing service fees.
Ticketing Service fee ( OB fee ) will be revised for ticket issuance by TG ATO/CTO and Thai Contact Center with effective from June 01,2019 onwards, detail as below:
| Region of Ticket Issued |
Routing | Currency | Amounts |
|---|---|---|---|
| Thaiairways.com | |||
| All Region | All | Not Applicable | Not Applicable |
| TG City/Airport Office ( ATO/CTO) TG Contact Center |
|||
| Thailand | Domestic | THB | 70 |
| Regional | THB | 380 | |
| Intercontinental | THB | 550 | |
| Intercontinental / Japan | All | USD | 40 |
| Regional | All | USD | 20 |
| Indo China | All | USD | 10 |
| ThaiAirways.com | |
|---|---|
| Region of Ticket Issued |
All Region |
| Routing | All |
| Currency | Not Applicable |
| Amounts | Not Applicable |
| TG City/Airport Office (ATO/CTO) TG Contact Center | |
| Region of Ticket Issued |
Thailand |
| Routing | Domestic |
| Currency | THB |
| Amounts | 70 |
- Thailand
- Intercontinental / Japan
- Regional
- Indo China
- Domestic
- Regional
- Intercontinental
Update 31 May 2019
Note : Exclude Korea, Hong Kong due to government rules/ regulations
Important Notice : The revised ticketing service fee for ticketing issued in the region of Intercontinental/ Japan/ Regional/ indo-China will be effective on June 01,2019. For ticketing issued in Thailand the effective date of the revised ticketing service fee is pending waiting for CAAT approval. For ticketing issued in Middle east, the ticketing service fee still remain the same. Current Terms and Condition of ticketing service fee remain unchanged.
Source :
Message received from BKKQT on May 31,2019.