about Allianz

Allianz Travel is a travel insurance specialist. We employ more than 10,200 talented and dedicated employees worldwide and operate in 35 operation centres in 28 countries. They speak 40 different languages across 5 continents, and work hand in hand with 180 correspondents.

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Travel Insurance Benefits

Financial Safeguard

Shield yourself from unexpected expenses, and ensuring your journey isn't derailed by unforeseen costs.

Tranquility On The Go

Rest assured knowing you have a safety net that's there to catch you in any travel-related incident.

Emergency Assistance

Enjoy the comfort of round-the-clock emergency assistance, ready to swoop in through unfamiliar territories.

FAQ

Every Thai Airways passengers who are traveling from, or domestically within Thailand. The person must be traveling to a destination currently serviced by Thai Airways. For inbound flight travel insurance will available soon.

Passenger can buy travel insurance together with flight ticket on Thai Airways website. There will be travel insurance offer before make a payment. Or can buy separately at www.thaiairways-insurance.com

Once the premium has been paid, a confirmation email which includes your coverage summary and policy wording will be released immediately. The details of the policy will be transmitted to our database, and cover will begin right away. However, in case that you don’t receive the confirmation email within 24 hours, please contact our call center at enquiries-TH@allianz.com or call +66 (0) 2305 8492 08.30 – 17.30 hrs. Monday – Friday.

Yes, you can purchase on Thai Airways website. Go to Travel Extras > Travel Insurance or www.thaiairways-insurance.com

No. Our policies are all designed to be taken out prior to the Thai Airways flight departure date. The coverage starts and ends as it’s defined in certificate of insurance.

Please contact Allianz Travel for any change of your trip at enquiries-TH@allianz.com or call +66 (0) 2305 8492 08.30 – 17.30 hrs. Monday – Friday, which must reach us and be acknowledged before your originally planned departure date and provided no claim has been submitted, Allianz Travel will e-mail to you a revised itinerary based on your revised travel details

No. After the policy has become effective, we won’t refund any part of the premium, even in the case of trip cancellation or curtailment.

You are requested to provide us the notice of cancellation, together with the reason and evidence of cancelling your travel. Please email this information to enquiries-TH@allianz.com ensuring that this will reach us and be acknowledged by us before your original planned departure date.

Each traveler is entitled to cover under only ONE policy. This policy may include multiple people, but each individual is to be insured by no more than ONE policy during their journey.

Yes. Our travel insurance is designed for leisure and business travelers alike. As Travel Insurance is intended to cover travel as opposed to long-term residence, you should be aware that the maximum period of coverage for any one domestic trip is 30 days and for the overseas trip is 90 days.