Service fees are payable in Thai Baht (THB) in Thailand. In all other countries, service fees are payable in USD, or the equivalent in local currency.
Selected service fees can also be paid with miles. These service fees are applicable for change or re-credit requests to Award tickets or Award Certificates or Nominee Name changes
*Expired miles in any Award cannot be re-credited.
| Service fees for re-credit of ticketed Air Awards THAI and Star Alliance (Per Ticket) | |||
|---|---|---|---|
| THAI Award ticket within Thailand | THB 1,800 | USD $60 | - |
| Regional / International | THB 3,750 | USD $60 | 10,000 Miles |
| Intercontinental | THB 5,700 | USD $60 | 15,000 Miles |
| Service fees for re-credit of Hotel Award (Per e-Voucher) | |||
|---|---|---|---|
| Hotel Award | THB 2,850 | USD $95 | 7,500 Miles |
| Service fees for Nominee Name Change (Per Name) | |||
|---|---|---|---|
| Pay at THAI | THB 5,700 | USD $190 | 20,000 Miles |
| Online Payment | - | - | 15,000 Miles |
| Other Service fees | ||
|---|---|---|
| Stopover Fee (Per stopover) | THB 2,850 | USD $95 |
| Reservation Change Fee | ||
| THAI Air Award | ||
| Domestic routes in Thailand | THB 500 | USD $16 |
| International routes | ||
| Economy Class (X), Premium Economy | THB 2,500 | USD $85 |
| Royal Silk Class (I) and Royal First Class (O) | THB 3,500 | USD $120 |
| Star Alliance Air Award | ||
|---|---|---|
| All classes of service | THB 3,750 | USD $125 |
| Platinum and Gold 50% Ticket Redemption Request on THAI* |
||
|
THB 300 | USD $10 |
* Effective for award tickets issued 1 September 2019 onwards, applicable to each eligible award entitlement of valid Platinum and Gold status members. |
THB 1,200 | USD $40 |
| Gold Complimentary Upgrade Request on THAI** | ||
|
THB 1,800 | USD $60 |
** Effective for Gold Complimentary Upgrades requested from 1 December 2019 onwards, applicable to each valid Gold member who is entitled to use the Complimentary Upgrades. |
THB 3,600 | USD $120 |
Ticket Issuing Fee
All THAI tickets issued online at thaiairways.com are not subject to ticketing fees. However, international Award tickets issued at all THAI ticketing offices worldwide and THAI Contact Centre in Bangkok are subject to ticketing fees.
From 18 January 2019 onwards, award travel departing from cities that are not available in the online redemption list or other THAI award tickets such as Star Alliance Award tickets, multi-city travel, backtracking, stop-over and open jaw itineraries etc., such tickets issued by a THAI ticketing office are also exempted from the ticketing service fees.
Ticketing Service fee ( OB fee ) will be revised for ticket issuance by TG ATO/CTO and Thai Contact Center with effective from June 01,2019 onwards, detail as below:
| Region of Ticket Issued |
Routing | Currency | Amounts |
|---|---|---|---|
| Thaiairways.com | |||
| All Region | All | Not Applicable | Not Applicable |
| TG City/Airport Office ( ATO/CTO) TG Contact Center |
|||
| Thailand | Domestic | THB | 70 |
| Regional | THB | 380 | |
| Intercontinental | THB | 550 | |
| Intercontinental / Japan | All | USD | 40 |
| Regional | All | USD | 20 |
| Indo China | All | USD | 10 |
| ThaiAirways.com | |
|---|---|
| Region of Ticket Issued |
All Region |
| Routing | All |
| Currency | Not Applicable |
| Amounts | Not Applicable |
| TG City/Airport Office (ATO/CTO) TG Contact Center | |
| Region of Ticket Issued |
Thailand |
| Routing | Domestic |
| Currency | THB |
| Amounts | 70 |
Update 31 May 2019
Note : Exclude Korea, Hong Kong due to government rules/ regulations
Important Notice : The revised ticketing service fee for ticketing issued in the region of Intercontinental/ Japan/ Regional/ indo-China will be effective on June 01,2019. For ticketing issued in Thailand the effective date of the revised ticketing service fee is pending waiting for CAAT approval. For ticketing issued in Middle east, the ticketing service fee still remain the same. Current Terms and Condition of ticketing service fee remain unchanged.
Source :
Message received from BKKQT on May 31,2019.