1. Online purchasing Excess Baggage on THAI website or THAI mobile application is non-refundable, valid 1 year from the date of purchased as indicated on the (Electronic Miscellaneous Document (EMD)).

2. Non-Refunable and Non-Exchangeable.

3. Online purchasing Excess Baggage is only valid for TG-operated flights.

4. Online purchasing Excess Baggage is not applicable to Group booking, Waitlisted passenger, Infant and Mileage Upgrade passenger.

5. Online purchasing Excess Baggage rate is applied for all passenger type. 

6. Online purchasing Excess Baggage is calculated for every 5 kilograms, with a maximum limit of 50 kilograms on THAI website or THAI mobile application up to.

7. Online excess baggage (for purchasing through THAI website or THAI mobile application) can be purchased once per passenger per booking per route. Passengers may also purchase excess baggage weight through the ticketing office or THAI Contact Center no later than 24 hours prior to departure, with a maximum of 100 kilograms. For more details, please contact 02 356 1111. Alternatively, passengers can purchase excess baggage at the check-in counter. Please note that the fee for purchasing online excess baggage through the THAI website, THAI mobile application, ticketing office and Thai Contact Center (effective for ticket issued from 01AUG25 onward)​ may differ from the fees when purchased at the check-in counter on the day of departure.

8. Passenger will receive Electronic Miscellaneous Document (EMD) for presentation at the airport check-in counter after completing the purchase process. 

9. Online purchasing Excess Baggage has same liability as normal Excess baggage.

10. Thai Airways International Public Company reserves the right to change the rates, terms and conditions of the online purchasing Excess Baggage product at any time without prior notice.

Online purchasing Excess Baggage (FOR purchasing through THAI website or THAI mobile application) with a validity of 1 year from the date of issuance of the Electronic Miscellaneous Document (EMD) flight and date but non-refundable and non-exchangable.

Online purchasing Excess Baggage is applicable only in weight concept and is in pentads basis (every 5kgs will be counted). The maximum online Excess Baggage 50 KGs per one passenger is allowed.

Online Excess Baggage must be made at least 24 hours prior to flight departure.

Online purchasing Excess Baggage is available to all passengers in Booking Flow and Manage My Booking (except Group booking, Stand by passenger, Infant passenger, and Mileage Upgrade passenger are not applicable) whose tickets have been issued for Thai Airways operated flights only.

Online purchasing Excess Baggage is available on THAI website or THAI mobile application.

Passenger is required to present the Electronic Miscellaneous Document (EMD) at airport check-in counter on departure. The Electronic Miscellaneous Document (EMD) will be available to view and print on confirmation of purchase step. System will automatically send confirmation of purchasing Online Excess Baggage by email, mobile number provided during the reservation process.

Online excess baggage (for purchasing through THAI website or THAI mobile application) can be purchased once per passenger per booking per route. Passengers may also purchase excess baggage weight through the ticketing office or THAI Contact Center no later than 24 hours prior to departure, with a maximum of 100 kilograms. For more details, please contact 02 356 1111. Alternatively, passengers can purchase excess baggage at the check-in counter. Please note that the fee for purchasing online excess baggage through the THAI website, THAI mobile application, ticketing office and Thai Contact Center (effective for ticket issued from 01AUG25 onward)​ may differ from the fees when purchased at the check-in counter on the day of departure.

*Online E-receipt is available to all passengers through website passenger may request receipt through E-RECEIPT THAI will sent the e-receipt via email.

*Local Thai Ticketing Office